RTCC

Real Time Crime Centers listen to incoming emergency calls as they happen to improve operational intelligence

Photo courtesy of Mesa Police Department

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Live911 has been mind blowing. We are able to inform officers in the field with critical information at record speed. 

When a 911 call comes in, we can find the precise location of the caller, orient ourselves with video for that area, zoom in, while listening to the sense of urgency and specific details provided on the call.

– Lieutenant Ryan Stokes, Mesa Police Department

VIDEO PODCAST

Police1 Policing Matters Podcast

In this episode, host Jim Dudley speaks with Jamie Hudson, Real-Time Information Center Manager at the Elk Grove Police Department, about how his agency uses advanced technology, including Live911, to harness information and intelligence.

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SUCCESS STORIES

Mesa Police Department Real Time Crime Center

New RTCC leverages innovative livestreaming technology to improve operational intelligence and respond faster.

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Since integrating Live911 into our Real Time Crime Center to support our DFR program, we’ve seen a measurable decrease in response times and a significant increase in situational awareness. Our dispatchers do an outstanding job, but there is real value in hearing the caller firsthand—the urgency, the raw details, the context—in real time. That information allows us to make faster, more informed decisions when it matters most.

– Police Chief Brian J. Whipple, Schenectady Police Department

HigherGround is a proud Corporate Sponsor of the National Real Time Crime Center Association The NRTCCA is an all-volunteer organization dedicated to serving RTCCs through identifying training opportunities, networking, identifying best practices, and fostering public safety partnerships.

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