How It Works

Live911 provides officers with more data to make better informed decisions, respond quicker, de-escalate dangerous situations, and save lives

Keep talking, help is on the way and First Responders are listening

With Live911, First Responders can:

  • Listen to calls in real time

  • Suspend streaming

  • Dismiss calls

  • Rewind live audio

  • Ask for more details via radio

  • See location of other officers

First-ever technology

There is no faster way to have immediate situational awareness on an incident than to hear the actual 911 call in real time. Short of being there, how else could you get information sooner? Live911 allows first responders to hear the 911 calls as they occur. This capability has never been possible before.

Imagine the value of hearing the sense of urgency and all of the other small, but critical, details that often are not entered into CAD by the 911 call taker. Now, officers can move toward emergencies immediately, hear live updates, identify precise location of the caller, and be on the scene faster – possibly before the call is even dispatched.

Ready to get started? It’s as easy as 1-2-3.


Contact Us to schedule a demo and discuss your agency needs.


A team of public safety professionals with decades of experience will detail technical requirements, provide installation support, and train your employees.


If you would like, our communications staff will promote your agency’s use of the technology and share your success stories to local and trade media.

Powered by HigherGround

HigherGround develops solution-based software that captures, stores, and retrieves telecommunications and radio data from interactions throughout an organization. The user-friendly applications allow quick access to recordings, reporting, and analytics, enabling reduced search time, rapid incident reconstruction, efficient quality auditing, and trend analysis.

HigherGround’s recording and incident reconstruction solution is the innovation leader in public safety has
been deployed in thousands of organizations across the United States. HigherGround’s Live911 software
is the industry’s first technology to securely livestream 911 emergency calls directly to officers in the field and provide precise GPS map location of the caller.

United States Patent No. 11,206,327
Australia Patent No. 2020382517
Canada Patent No. 3,156,945
Mexico Patent No. 399784
New Zealand Patent No. 788400

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