Privacy Policy
HigherGround is concerned about your privacy and wants you to be familiar with how we collect, use and disclose information. This Privacy Policy describes our practices in connection with information that we collect through the website owned and controlled by us from which you are accessing this Privacy Policy (the “Site”). By providing Personal Information to us, you agree to the terms and conditions of this Privacy Policy.
What information do we collect?
We collect information from you, when you submit it to us, by filling out a form on our website or otherwise through the Internet. If you use our online form, you may be asked to enter your name, email address, company name, and phone number. We also may use software and automated systems that identify information about your computer, including its IP address and geolocation information provided through servers used to connect to our site.
What do we use your information for?
The information we collect from you may be used in any of the following ways:
- To improve our website. (We continually strive to improve our website offerings based on the information and feedback we receive from you.)
- To improve customer service. (Your information helps us to more effectively respond to your customer service requests and support needs.)
- To administer a contest, promotion, survey or other site feature.
- To send periodic emails, responses to inquiries, and/or other requests or questions.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information and prevent any unauthorized disclosure.
Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow). Cookies enable the sites or service providers systems to recognize your browser and capture and reuse certain information.
We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf, except to help us conduct and improve our business.
Do we disclose any information to outside parties?
We do not sell, trade, or transfer your personally identifiable information to outside parties without your consent, except for trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect someone’s rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
”Do Not Track” Signals
Our system is not set up to respond to “do not track” signals that may be communicated by your computer or browser.
Children’s Online Privacy Protection Act Compliance
We do not knowingly collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website or otherwise through the Internet, and not to information collected in other ways.
Your Consent
By using our site, you consent to our website’s privacy policy.
Changes to Our Privacy Policy
If we change our privacy policy, we will post those changes on this page. You are required to consult this page regularly in order to be informed of those changes.
Contacting Us
If there are any questions regarding this privacy policy you may contact us via telephone or by filling out our online contact form.
Revised December 11, 2025